Shipping & Returns

SHIPPING POLICY

We strive to get our customer orders out as quickly as possible. Please allow 1-2 business days for handling time to process your order. 

 

Orders are shipped using USPS Ground Shipping method (2-8 business days). Currently, we only ship within the U.S. Please note your order could arrive in multiple packages. All orders will have a tracking number sent to you via email once your package is shipped.

Return & Exchange Policy

Thanks for shopping at Her Time Beauty. If you are not entirely satisfied with your purchase, we're here to help.

 You have 14 calendar days to return any DAMAGED item from the date you received it. To be eligible for a return, your item must be UNUSED and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 3-10 business days, depending on your card issuer's policies.

 

You will be responsible for paying for YOUR OWN shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

 

Contact Us If you have any questions on how to return your item to us, contact us.

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denevaj@hertimebeauty.com

tel: (803)542-7740

2250 Sunset Blvd Suite D

West Columbia, SC 29169

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